WE SERVE YOU
WITH PLEASURE

Since our establishment in 2011, we have managed to build many loyal and influential contacts, establishing unique and healthy relationships with the significant exclusive venues and other VIP entertainment providers. This means that with the help of our trusted partners, our members would merely need to contact us to access all of our knowledge, be able to utilise our influence and benefit from our impressive network of contacts.


A MEMBER SERVICES


OPPORTUNITY FOR COMFORT

When Planning


Concierge Services

May it be an outfit, an event, a journey, a gift, general inquiries, reminders, restaurant and lounge reservations, Hire & Rental , properties management or any other customised service, Peacock's personal assistant will always be at our clients' disposal. Our members' concerns, needs, and necessities are ours as well.

Our professionally trained agents bring our members one-step closer to finding last-minute event tickets to concerts, exhibitions, major sporting and cultural events, and securing high-end dinner reservations or setting up their own personal reminders! Our Concierge is a gateway to a sumptuous life filled with exclusive and unique experiences from the worlds of music, film, theatre, art, and sports.

We know where the most sought-after events are taking place and we will get members through the door.

Errand Messenger Services

Running errands can be tedious. With our messenger services to help in tasks like taking a car for maintenance, paying bills, processing bank transactions, and executing government & legal documents, the day can be used to do things that are more important. When it comes to representation, all our messengers are dressed in traditional attire (or uniform) and speak the local language or dialect fluently, adding a local culture-friendly touch and complete efficiency.



When Traveling


Airport Lounges Access

Through our exclusive alliances with international airport lounges, our members enjoy access to 1000+ airline and airport lounges. Other than lounges, members get to relish privileged services in all the major international airports, in addition to more than 1,000 airport restaurants and cafes worldwide. In Ownership with DragonPass Middle East & North Africa, Peacock Concierge avails a wide range of venues and service providers.

Airports Meet & Assist Services

Upon arrival, our members are received at the gate with their name on a tablet, granted a fast track service through immigration (assisted with issuing visas if necessary), and provided with porter service for their luggage.

On departure, they avail a fast track service (check-in and immigration), relax in one of our premium airport lounges, and finally, they are escorted to the boarding gate.

Visiting Guest Hospitality Management

May it be a VIP client, guest or relative, Peacock Concierge handles all its clients' needs, inquiries, and requirements starting from their arrival until the moment they depart.

We understand that closing a significant business deal or winning over a client can often hinge on the smallest details. We offer our members bespoke services for their VIP clients and guests that are infused with sophistication, discretion, and professionalism.

We are proud to provide a wide range of customised hospitality management solutions for clients ranging from dining services, resorts and hotels, recreational opportunities, unique retail outlets, special events, condominium management, and much more.

The Concierge Limo

Our luxuriously tailored Concierge Limo aims to support all of our clients' personal and professional travel and transportation needs. Our tracked vehicles & well trained drivers ensure safety for all passengers and that the utmost levels of comfort are maintained at all times.


When on the Road 


Valet Parking

Peacock Concierge members will enjoy distinctive valet parking at selected optimal locations around GCC countries. Cardholders can now enjoy convenience and comfort when presenting the membership card.

Road Assistance

When it comes to unforeseen car trouble, members can benefit from our 24/7 vehicle recovery service and mobile workshop service. No matter where they are and no matter the problem, our road assistance team will provide a speedy and efficient response. Our services include fuel refill, flat tire repair, battery jump and recharge, express mechanical & electrical repair, home car wash, and oil change.


When Shopping 


Personal Shopper

Our Personal Shopper service saves precious time. We base each purchase on a personal recommended style preference; yet, we also provide professional fashion advice through our dedicated “stylists”. With our talented and observant Personal Shopper team, members will always look sharp, in style, and ready to make a confident and robust impression.

Online Store Shipping

Peacock Concierge members will be provided with mailbox where they can ship all their online store purchases from international stores to their USA, CANADA, UK, CHINA & UAE postal adresses in record time and receive them at their doorstop



Personalized Approach 


One-to-One VIP Concierge

By upgrading to our one-to-one VIP Concierge service, cardholders will be able to benefit from our dedicated personal account managers with extensive experience in the field of luxury lifestyles, ensure that all their worries are gone. Our One-to-One service is customised to the individual’s specific requirements, preference, and style as we aim to turn aspirations into memorable experiences, anywhere, anytime with services beyond expectations.


CONSIDER IT DONE

STAND OUT

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