Privacy Policy

Privacy Policy

This Privacy Policy outlines how Peacock Concierge collects, uses, and protects your personal information when you use our website and services.

We may collect the following types of data:

  • Personal Information : Name, phone number, email, address, payment details.
  • Service Usage Data : Bookings, preferences, interactions with our team.
  • Technical Data : IP addresses, browser type, device information.

How We Use Your Information

We use your data to:

  • Provide and improve our concierge services.
  • Process payments and bookings.
  • Send relevant updates, offers, and newsletters.
  • Ensure security and prevent fraud.

Data Sharing & Third Parties

  • We do not sell or rent your personal data.
  • We may share your data with service providers (e.g., hotels, airlines, luxury brands) to fulfill your requests.
  • Data may be disclosed if required by law.

Security Measures

We implement advanced security protocols to protect your data from unauthorized access, theft, or loss. However, no system is 100% secure.

Cookies & Tracking Technologies

  • Our website may use cookies to enhance user experience.
  • You can disable cookies through your browser settings.

Your Rights

  • You have the right to:
  • Access, update, or delete your personal data.
  • Opt out of marketing communications.
  • Request details on how your data is used.

Privacy Policy for Peacock Concierge Mobile Application

Last Updated: 01/01/2025

Welcome to Peacock Concierge Mobile Application (“the App”). This Privacy Policy outlines how Peacock Concierge (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use the Peacock Concierge Mobile Application. Please read this Privacy Policy carefully to understand our practices regarding your data and how we will treat it.

1. Information We Collect

a. Personal Information: When you register for the Peacock Concierge services, we may collect personal information, including but not limited to your name, contact details, date of birth, and identification information.

b. Usage Information: We collect information about your interactions with the App, such as the features you use and the actions you take.

c. Device Information: We may collect information about your mobile device, including the device model, operating system, and unique identifiers.

2. How We Use Your Information

a. Providing Services: We use your personal information to provide and personalize the services offered through the Peacock Concierge Mobile Application.

b. Communications: We may use your contact information to send you important updates, notifications, and marketing communications.

c. Improving Services: Your usage information helps us understand how you interact with the App, allowing us to enhance and improve our services.

3. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of these websites before providing any personal information.

5. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on the App.

6. Your Choices

You can manage your communication preferences and opt out of certain communications by adjusting your settings within the App.

 

7. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at +965 1830300.

By using the Peacock Concierge Mobile Application, you consent to the terms of this Privacy Policy.